Privacy Policy

Intended for customers and suppliers in accordance to the provisions of the General Data Protection Regulation (Reglamento General de Protección de Datos, RGPD) and the use of cookies.

The company provides information about the processing of personal data, which the User has facilitated to the Data Controller responsible for initiating the compliance of the contractual relationship:

(1) Data Controller responsible for personal data

S-Power Energies, s.r.o and franchises S-Power Morava, s.r.o. and S-Power Brno, s.r.o are the Data Controller responsible for processing your data.
tel: +420 222 701 258

(2) Purpose of data processing

The Data Controller will process the User’s personal data in order to comply with the contractual relationship in the field of business and installation of photovoltaic systems, including the activities related to this practice.

(3) Legal basis

  • User consent: in order to publish the picture and name in the references section of the company website and printed materials.
  • Execution and formalization of a contract: in order to supply products and their installation, as well as other services
  • Legal obligation (Ley nº 89/2012 del Código Civil; Ley nº 499/2004 del Servicio de Archivos y Ficheros; Ley nº 455/1991 de Licencias Comerciales; Ley nº 563/1991 de Contabilidad; Ley nº 235/2004 del Impuesto sobre el Valor Añadido)
  • Legitimate interest: the personal data managed by the internal system of the company can be kept for purposes such as record keeping, traceability, or defense of legal complaints by the Data Controller. For direct marketing purposes.

(4) Personal Data Processor

Personal data are facilitated by the Data Controller, within the context of contract compliance, for its later processing by external suppliers of accounting services, legal services, managing companies or business consultants and technicians, whose specific categories will be disclosed to Interested Parties upon request.

(5) Other recipients

The Data Controller could, for reasons of legitimate interest or of contract compliance, provide the facilitated personal data to contractual partners authorized in the field of IT and technology services, marketing services, consulting services and certification services whose identity will be disclosed to Interested Parties upon request.

Due to the necessary transfer, backup copy and storing of electronic data, personal data can be accessed by or communicated to parties outside of the European Union (equipment supplier’s monitorization system).

(6) Third parties

The Data Controller responsible for personal data will facilitate those to competent public authorities, or other authorized organizations in order for them to process personal data for the following purposes: state supervision, prevention, investigation, detection or prosecution of criminal acts, as well as execution of criminal penalties, including protection and prevention of threats to public security.

(7) Other data processing purposes

The Data Controller can make use of personal data with commercial and marketing purposes within legitimate interest or after consent has been given.

(8) Personal data storage period

The Data Controller keeps the personal data for the duration of the contractual relationship and during the period of time required by law. An exception could be the keeping of personal data for commercial and marketing purposes.

(9) Automated processing of personal data

Automated processing of personal data does not take place in this company.

(10) Rights of Interested Parties

Right of accessing personal data: the Interested Party has the right to access personal data that concern their person. The Data Controller is obliged to provide a copy of the processed personal data.

Right to rectify and complete personal data: the Interested Party has the right to have any inaccurate personal data rectified or completed by the Data Controller without delay.

Right of removal: the Interested Party has the right to have any personal data promptly removed by the Data Controller in case that:

  • Personal data are not necessary for the purposes they were processed for.
  • The Interested Party withdraws their consent for the processing of personal data.
  • The Interested Party refuses the processing of data.
  • Personal data have been illegally processed.
  • The retention of personal data is not imposed by other relevant legal regulations.
  • It is not of public interest in the area of public health, records, scientific or historical research or statistics.
  • It is unrelated to the exercise or defense of a claim in a legal procedure.

Right to limit the processing: the Interested Party has the right to have the processing of their personal data restricted by the Data Controller if justified.

Right to the portability of data: the Interested Party has the right to obtain their personal data in a structured format, of common use and machine readable, and has also the right to hand them to another Data Controller.

Automated individual decision: the Interested Party has the right not to be the object of any decision taken solely based on automated processing, including the creation of profiles, unless necessary for the performance of the contract.

Right to file a claim to a control authority: the Interested Party has the right to present a claim to a control authority, that is, the Personal Data Protection Office (DPO).

(11) Absence of personal data:

The Interested Party must provide personal data due to legal reasons or according to the specifics of the commercial contract, otherwise, the execution of the commercial contract would be prohibited.

(12) Other provisions:

If the Interested Party does not provide the Data Controller with their consent for the processing of personal data or does not establish a commercial relationship with the Data Controller, and there do not exist other reasons for the processing, those personal data will be deleted from all written and electronic means.

Other personal data that the Interested Party has not personally facilitated to the Data Controller can be obtained from publicly available sources.

Standards for personal data processing and cookie use

The administrator of this website, S-Power Energies, s.r.o. (hereinafter, “Operator” or “we”), whose registered offices are at Tělovýchovná 1076, 155 00, Praga 5, ID: 05192242 registered in the Mercantile Register belonging to the Municipal Court of Praga, Section C, Registration 259752.

This website uses cookies as well as analysis and marketing tools to assess the website’s traffic and the success of advertising campaigns. We do not process data that can identify you as a specific natural person without your consent.

The aforementioned consent is legal on the basis of Article 6, Section 1, letter f), from Regulation (UE) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Based on legitimate interest, we understand that anonymous statistics of website use will help to offer you a better user experience, as well as provide an assessment on the success of advertising campaigns in order to assign advertising resources better and not bother users with irrelevant advertising.

Within this context, we inform you that you also have the right to object to the processing of data on the basis of legitimate interests of the Data Controller, according to Article 6, Section 1, letter f), from Regulation (UE) nº 2016/679 of the European Parliament and of the Council, which states the right to the information of the stored data concerning your person and the right to request the deletion of the processed data.

The data that we, as the Operator, obtain this way can be made available to other processors.

  • Franchises S-Power Morava s.r.o. and S-power Brno, s.r.o.
  • Digital agency Proof & Reason, s.r.o.

Used tools and processed data

Google Analytics from company Google LLC, whose registered offices are at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America. Google Analytics uses the following personal data to process traffic statistics:

  • The IP address is used to determine an approximate location of the user. We anonymize the IP address by replacing its last part with a zero before receiving it in the Google servers. Thanks to geolocation, we can analyze more efficiently which cities, regions or countries the users of our website are from. These data are only available in an aggregated way in Google Analytics and cannot be determined for a particular visitor.
  • The “cid” cookie, an identifier used to determine if the visitor is on the website for the first time. It also allows us to ascribe the new traffic to different sources and distribute advertising budgets more efficiently.
  • We have Google Analytics connected with other Google tools: Search Console and AdWords. Thanks to this connection, we can see traffic data aggregated in the search and paid advertisement in one place.
  • We collect information about the route you took to reach our website, what websites you visited, what you did on them and how much time you spent on the website. We also collect data about the technologies you use: we estimate the type of device, operative system, and browser version. Thanks to this, we can improve the website to function better and on all devices. These data are difficult to relate to a particular person, that is, if you do not consent according to what is described below, we only know that someone has visited this and that website from a browser. If you give us consent, we can compare an anonymous user’s behavior on the website through different devices.
  • If you give us consent, after logging in your user account, we will also process your user ID, which allows us to connect a person’s visits from multiple devices under the same user profile. This identifier is a pseudonym, and processers without access to all internal databases and without knowledge about the algorithm in order to generate the identifier cannot determine a specific individual acting under an specific user ID.
  • With your consent, Google Analytics will use data from associate advertising system to estimate your demographic data: gender, age, interests and customer segments. These data are only available in an aggregated way and cannot be seen at individual user level.

The present summary of personal processed data by Google LLC can be obtained in To obtain information about how to protect your personal data, visit

If you wish to block sending anonymous statistics through Google Analytics, you can use the plugin provided by Google. This plugin must be downloaded and installed on your browser. However, we inform you that this plugin must be installed on all browsers and devices that you use, and anonymous statistics will not be sent to Google Analytics from any of the websites you visit.

We store processed data in Google Analytics for 50 months.

Smartsupp from company, s.r.o., whose registered offices are at Milady Horákové 13, 602 00, Brno, Czech Republic. We use this tool to provide customer service through an online chat. Apart from any information that you write on the chat to communicate with our customer service professionals, Smartsupp can also process technical information about the nature of your device (type of device, browser and version), the viewed pages during your visit to the website and the approximate geolocation of your IP address. To obtain updated information about how Smartsupp protects and processes your data, visit We keep the data and chat history for 12 months.

We use the following tools to commercialize and evaluate the performance of our advertising campaigns. If you give us consent, we will also process data concerning your behavior on our website to provide you with personalized advertisements. These systems are given data about your IP address, cookie identification, visited pages, products and categories, as well as completed orders.

Hotjar from Hotjar Limited, based in Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta. The Hotjar tool is used to understand the qualitative behavior of our website’s visitors. Recordings and heatmaps show how visitors move their mouse and which elements they click in, generating in a way that no personal data is collected. Completing opinion surveys is voluntary and anonymous, unless you actively indicate the opposite during the survey. Description of data processed by Hotjar can be found at Data from heatmaps and recordings are kept for a year, data from opinion surveys are deleted after they have been evaluated within a maximum period of 3 years.

Cookies and storage of information on your computer

What are cookies?

Cookies are small pieces of text or data that are necessary for certain functions of the website, like, for instance, user login. Cookies also allow the website to remember settings such as language, font type and other options that you might have chosen to display the site. This is the reason why we place cookies on your computer. Most major websites and suppliers do the same.

What types of cookies are there?

Cookies can be classified according to their duration and who places them on your computer. According to their duration, they can be divided into two categories:

  • Session cookies: they remain on your browser until you close it, then they are deleted.
  • Persistent cookies: they remain stored on your browser for a long time (depending on the configuration of your browser and cookies), or until you delete them manually.

Cookies are divided into two categories depending on who creates and processes them:

  • First party cookies: directly created by a website or scripts of the same domain. They are mainly used to provide basic functionality to the website.
  • Third party cookies: created by other scripts. Most times, they are cookies belonging to advertising systems, social media widgets or embedded videos.

What type of cookies do we use on our website?

  • Technical (first party, session cookies): they are necessary to guarantee the elemental functionality of the website, that is, add products to the shopping cart, the purchase process and display of the website’s version that requires Javascript or not.
  • Google Analytics (first party, persistent cookies): a cookie with an anonymous unique identifier to distinguish between new and returning visitors.
  • Facebook (third party, session and persistent cookies): with purposes such as marketing and evaluation of our advertising campaigns.
  • Sklik, iMedia (first party, persistent cookies): with purposes such as marketing and evaluation of our advertising campaigns.
  • AdWords, DoubleClick (first party, persistent cookies): with purposes such as marketing and evaluation of our advertising campaigns.
  • Smarlook, Smartsupp (first party and third party, session and persistent cookies): for the functioning of the customer service chat.

We never use cookies to identify you personally and never make use of sensitive or personal data in cookies.

How to modify the use of cookies

You can delete all cookies that are already on your computer. Most browsers also offer the possibility of blocking cookies on your computer, but in this case, you will not be able to take advantage of all our online services. You can find detailed data about the cookie storage configuration on your browser provider. The most common browsers are:

More details can be found at

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